If your account has been caught breaking one of our rules, it does not matter whether you were the one on the account or if it was your friend, sibling, cat… you are responsible of what happens on your account and who you share it to. If you are caught with an improper behavior so bad to the point that it gives other players a bad time playing the game, we are free to give you an in-game suspension even if the infraction happened on the forums or on Discord. It’s the Staff who considers whether or not you have broken any of the following rules. There is no point in trying to use the Guidelines at your own convenience.
Scamming a player in any way shape or form is disallowed. If you infringe this rule, you and all your related accounts will be permanently banned: It includes accounts shared with that computer or IP address.
We will NOT restore any kind of losses.
Any form of harassment such as insulting another player, threatening a player, annoying a player or spreading damaging rumors will get you a ban ranging from 7 to 30 days depending on the severity, and could get you a permanent ban if it’s bad enough. But keep in mind that it will be the Staff who draws the line between an argument between players, and a real case of harassment.
Burning SoulWorker’s language is English, we expect you to talk it, be it in the in-game chat, megaphones or in the forums. Speaking other languages in private chats is totally fine, just don’t talk excessively in the General chat in a language that’s not English.
Only exception is language-exclusive guild recruitment on megaphone channel.
The act of repeatedly doing an action being an annoyance to others is not allowed, for example spamming the chat with nonsense.
Trolling or feigning ignorance of the rules will be punished the same way harassment is, and some examples of what can be considered having personal conversations on loudspeaker chat, and jokes that go too far.
Note that jokes are fine, but we will be the ones to decide where the line between a joke and harassment lays.
6。𝗡𝗦𝗙𝗪 (+𝟭𝟴) 𝗖𝗢𝗡𝗧𝗘𝗡𝗧
Any content classified as 18+ or NSFW (not safe for work) is included, examples are obscenity, nudity, gore, furry, etc. This rule applies to every single communication method, character name included, inside Burning SoulWorker’s community. Infringement of this rule will result in an immediate ban.
Have in mind that any picture that can be taken in-game, without the game files having been modified, is fine. However, it is still subject to the decision of the staff.
7。𝗕𝗔𝗡 𝗔𝗣𝗣𝗘𝗔𝗟𝗦 𝗔𝗡𝗗 𝗗𝗜𝗦𝗖𝗨𝗦𝗦𝗜𝗢𝗡
Ban appeals are to be talked/discussed only on the [Account Support] section of the website (please log on the website first, then go to the support section). Discussion/talk about account suspension in Discord, DMs, or any other way outside of [Account Support] is not allowed.
Before contacting any member of the staff, please make sure you read all the rules carefully and understand them. If you were banned and your ban can not be appealed we will not lift your ban (any permanent ban can’t be appealed).
Impersonation of any member of the staff will result in a permanent ban.
If the rules are enforced against you by a Staff member and you have any questions about why, please make a ticket on the [Account Support] section of the
Only give .dmp files to members of the Staff that ask you for them. If someone that is not part of the Staff asks you for .dmp files report them immediately.
The advertisement of products unrelated to Burning SoulWorker in any way, shape, or form is strictly disallowed. Penalty of such acts will be left to decide by the staff and can range from a warning to a permanent ban. Keep in mind that advertising for your Twitch account or any other of your platform is not allowed either, even if it’s about Burning SoulWorker.
Discussing other SoulWorker servers (as long as they’re official) isn’t forbidden, but thereby discouraged. Any other activities outside of the ambit of discussion are forbidden.
Discussion of other games is not considered advertising, as long as it takes place in the off-topic channels.
Account sharing, trading and selling BSW items for BSW items is discouraged but not against the rules. Once your credentials are willingly shared to a 3rd person outside of Burning’s staff, you are fully responsible for any and all actions that could occur to it.
In other terms this means that if the person you shared your information to got involved in a rule-breaking problem, you will get involved too. Likewise if you log into their account instead.
11。𝗥𝗘𝗔𝗟-𝗟𝗜𝗙𝗘 𝗖𝗨𝗥𝗥𝗘𝗡𝗖𝗬 𝗧𝗥𝗔𝗗𝗜𝗡𝗚
You are not allowed by any means to sell or trade any items/B-Coin/zenny or other currency on BSW for any real-life currency (NOK, USD, EUR, etc), for anything in other SoulWorker servers, or other games, otherwise you will get a permanent ban on your account and all relates: it includes accounts shared with that computer or IP address.
12。𝗛𝗔𝗖𝗞𝗜𝗡𝗚 𝗔𝗡𝗗 𝗕𝗢𝗧𝗧𝗜𝗡𝗚
Use of hacks or bots that give you an unfair advantage over other players is heavily punished, resulting in an immediate permanent ban of your account. Taking advantage of hacks is included here, so if you find a hacker, report them.
Any modification either in the client's binaries, in the data files, or in the anti-hack files will be consider as a potential hacking attempt and might lead to the termination of your accounts.
Taking advantage of a feature that isn’t working as it should, any glitch, flaw, or exploit within the game to give yourself or others an unfair advantage over other players is strictly condemned. Explaining how to glitch, uploading public videos showcasing a glitch, or contributing to glitching are included.
All your accounts will be suspended depending on the severity of the abuse, from a number of days to permanently.
14。𝗠𝗜𝗦𝗨𝗦𝗘 𝗢𝗙 𝗠𝗘𝗚𝗔𝗣𝗛𝗢𝗡𝗘𝗦
The use of megaphones is for posting important messages such as buying/selling or guild search. It’s okay to share funny thoughts and occasional comments that everyone can understand and/or relate to, but it’s not allowed to have conversations there.
It's unpleasant to try to announce something and be constantly buried by the chit-chat.
15。𝗜𝗡-𝗚𝗔𝗠𝗘 𝗡𝗔𝗠𝗘𝗦 𝗛𝗢𝗔𝗥𝗗𝗜𝗡𝗚 𝗔𝗡𝗗 𝗦𝗘𝗟𝗟𝗜𝗡𝗚
The IGN hoarding for trade/selling purposes is against the rules. All accounts involved in this practice will be banned permanently.